This is what McDonalds responded with. Although, it's a horseshit answer, at least they did respond. KFC never sent me a reply when I sent them a complaining email (no I don't write everyone, just the ones that piss me off).
Hello John:
Thank you for contacting McDonald's and sharing your comments with us. We greatly appreciate this opportunity to address your concerns.
You may be interested to know that approximately 85 percent of our restaurants are locally owned and operated. As independent business people, decisions to participate in promotions are made by the owners of each restaurant. In addition, our advertising always states "at participating restaurants only." It is also important to mention that sometimes advertising spills over into a market that is not participating in the promotion. Regardless, please accept our sincere apology for any inconvenience this may have caused.
Please be assured, we would never want any of our promotions to disappoint our customers. Because you are a valued customer, your comments are important to us and have been shared with our Restaurant Operations staff for their on-going review.
Again, thank you for contacting McDonald's. We look forward to serving you again soon under the Golden Arches.
Tim
McDonald's USA Customer Satisfaction Department
ref#:3367028
Monday, January 30, 2006
Email to McDonalds
This is an email I sent to McDonalds the other night, after feeling ripped off. The punctuation and grammer is off, because of the email program they use, it strips it down I guess.
I have always associated McDonalds with fond memories, as well as great tasting food. Since I was young, my father and I would often visit McDonalds whenever you ran any of your specials, such
as the McRibb. Our favorite however would be your Chicken McNugget deals. My family has owned a restaurant since I was just a little boy, and even with near limitless access to our own food, we would
run out and buy sacks of McNuggets during your specials.
I was very happy to see your new commercial for the 6 piece chicken McNuggets move to the dollar menu! What a fantastic bargain. So I walked down the street a couple of blocks to the McDonalds (listed above), and imagine
my shock and dismay when I found out they don't honor that deal there!!!!
I asked the distinterested gentleman behind the counter why they didnt have the 6 piece nuggets on the menu (they had a 4 piece for $1), and his explaination was simply 6 piece is $1.65 thats it. No not
every store honors every special no Im sorry sir, but we arent running that promotion at this store only its $1.65
I was very, very disappointed in your lies. Im upset at your employees lack of concern about being caught in a lie, and Im frankly pissed off at being lied too.
Im going to Wendys as they have 5 piece nuggets on their dollar menu. Although I like McDonalds better, as they taste better and for the nostalgia alone, but at least Wendys doesnt lie to me. I was so
upset that my first response was to chronicle this on my blog and then link it to as many other blogs as I can. I decided to write to you instead, and hopefully you can shed some light as to why McDonalds
thinks its a good practice to lie to customers, and practice false advertising.
Your fine print where all stores may not honor all promos isnt going to fly either - I watched your commercial in my apt then walked down the street to your McDonalds....
I would appreciate a response.
Thank You
John
I have always associated McDonalds with fond memories, as well as great tasting food. Since I was young, my father and I would often visit McDonalds whenever you ran any of your specials, such
as the McRibb. Our favorite however would be your Chicken McNugget deals. My family has owned a restaurant since I was just a little boy, and even with near limitless access to our own food, we would
run out and buy sacks of McNuggets during your specials.
I was very happy to see your new commercial for the 6 piece chicken McNuggets move to the dollar menu! What a fantastic bargain. So I walked down the street a couple of blocks to the McDonalds (listed above), and imagine
my shock and dismay when I found out they don't honor that deal there!!!!
I asked the distinterested gentleman behind the counter why they didnt have the 6 piece nuggets on the menu (they had a 4 piece for $1), and his explaination was simply 6 piece is $1.65 thats it. No not
every store honors every special no Im sorry sir, but we arent running that promotion at this store only its $1.65
I was very, very disappointed in your lies. Im upset at your employees lack of concern about being caught in a lie, and Im frankly pissed off at being lied too.
Im going to Wendys as they have 5 piece nuggets on their dollar menu. Although I like McDonalds better, as they taste better and for the nostalgia alone, but at least Wendys doesnt lie to me. I was so
upset that my first response was to chronicle this on my blog and then link it to as many other blogs as I can. I decided to write to you instead, and hopefully you can shed some light as to why McDonalds
thinks its a good practice to lie to customers, and practice false advertising.
Your fine print where all stores may not honor all promos isnt going to fly either - I watched your commercial in my apt then walked down the street to your McDonalds....
I would appreciate a response.
Thank You
John
Thursday, January 26, 2006
McDonalds lied to me!
I admit I don't eat at McDonalds nearly as much as I used to as a kid. Every now and then however, especially when they are running some sort of promo, I'll find my self greedily munching on Micky Dee's. I love their shoestring fries and I love their Chicken McNuggets. In fact I actually liked the old version with it's dark, grissly meat better then the boring white meat ones they have now. My favorite promo was the $2.99 20 piece nuggets special! That's a bargain!
Well, as you may or may not know, McDonalds has been running commercials where the 6 piece chicken mcnugget is now on the dollar menu! Yippeee! Well, ok, not so yippee, as unbeknownest to me, the special doesn't apply here in Manhattan. Even though they air the commerical pretty frequently in Manhattan (on Time Warner), they have the nuggets on the dollar menu, but it's for a paltry 4 pieces.
I schleped my way down the 2 blocks to my nearest McDonalds "restaurant" (so funny that they call em restaurants. So, where's my waiter?" and excitedly ordered the 6 piece nuggets. The guy behind the counter, who obviously couldn't be bothered replied "it's 1.63 for six". What?? No dollar menu? "it's $1.63" was the only answer I'd get. I angrily paid him, my mood now ruined. I rushed home and set them an email chronicling my experiance with them and requesting a response. That Monday night. As of today (Thursday) I haven't heard a peep from them. This is a company that prides itself on public relations. Well they are doing a very poor job of it... It's back to Wendy's for me.
Well, as you may or may not know, McDonalds has been running commercials where the 6 piece chicken mcnugget is now on the dollar menu! Yippeee! Well, ok, not so yippee, as unbeknownest to me, the special doesn't apply here in Manhattan. Even though they air the commerical pretty frequently in Manhattan (on Time Warner), they have the nuggets on the dollar menu, but it's for a paltry 4 pieces.
I schleped my way down the 2 blocks to my nearest McDonalds "restaurant" (so funny that they call em restaurants. So, where's my waiter?" and excitedly ordered the 6 piece nuggets. The guy behind the counter, who obviously couldn't be bothered replied "it's 1.63 for six". What?? No dollar menu? "it's $1.63" was the only answer I'd get. I angrily paid him, my mood now ruined. I rushed home and set them an email chronicling my experiance with them and requesting a response. That Monday night. As of today (Thursday) I haven't heard a peep from them. This is a company that prides itself on public relations. Well they are doing a very poor job of it... It's back to Wendy's for me.
Monday, January 23, 2006
Mayor Ray Naggin is a dumbass
How in the world did this guy get voted to mayor? He is one huge jackass. His comments about New Orleans being returned to a "chocolate city" and that god is mad at Bush for his foreign policy? Are you shitting me? Oprah Winfrey had this asshole on her show. I hope she burns in flames too, cause of this dick. This about what he said, if it were in any other context ie, a white guy (Bloomberg) saying we should bring Brooklyn back to it's "vanillaness" people would be rioting in the streets. Naggin is a "pass the buck" leader and he's just about done.
That perp that shot at cops after being kicked out by the bouncers at a night club had his willie and a finger shot off. Great shooting guys! There really is Karma!
My apartment sucks. Still no oven.
That perp that shot at cops after being kicked out by the bouncers at a night club had his willie and a finger shot off. Great shooting guys! There really is Karma!
My apartment sucks. Still no oven.
Underworld Evolution
Don't you hate it when a movie comes out that just rocks, and you know the sequel is going to suck? I was hoping against all hope that this wasn't the case here. No luck. I really enjoyed the first movie a lot and I thought the way it left off, the sequel had great potential to be good too.
The second movie starts off right where the first one ends. I don't remember them being in an eastern block nation though, and the story is very convoluted and makes no sense at all. They shift the focus from Michael Corvine (Corvinus) to Selene, the death dealer. Everyone wears blue contacts and there's now a flying bat vampire, who is also supposedly a hybrid like Michael Corvine, but not like Corvine, cause he's an original and "there's never been anything like you" which we hear over and over again.
I remember watching the sequel to the Matrix where all of a sudden Morpheus can take out agents by himself (even though they are upgrades), and they don't really explain why. Or why Neo has to actually fight them, when in the first one he obliterates them at will. You get that in this movie as well, where Selene can take out multiple werewolves pretty much barehanded now.
Although Kate Beckinsale is an uberhottie, and they throw in a gratuitous half naked scene, her hotness is not enough to keep this movie afloat. Do not pay for this movie. Netflix it or wait for it on cable.
The second movie starts off right where the first one ends. I don't remember them being in an eastern block nation though, and the story is very convoluted and makes no sense at all. They shift the focus from Michael Corvine (Corvinus) to Selene, the death dealer. Everyone wears blue contacts and there's now a flying bat vampire, who is also supposedly a hybrid like Michael Corvine, but not like Corvine, cause he's an original and "there's never been anything like you" which we hear over and over again.
I remember watching the sequel to the Matrix where all of a sudden Morpheus can take out agents by himself (even though they are upgrades), and they don't really explain why. Or why Neo has to actually fight them, when in the first one he obliterates them at will. You get that in this movie as well, where Selene can take out multiple werewolves pretty much barehanded now.
Although Kate Beckinsale is an uberhottie, and they throw in a gratuitous half naked scene, her hotness is not enough to keep this movie afloat. Do not pay for this movie. Netflix it or wait for it on cable.
US high court refuses to review RIM ruling
Uh-ohhh. Looks like if you have one of those blackberry (crackberry) devices, it could soon be nothing more then a heavy paperweight. If they lose this patent ruling, the 'push' email function of the blackberries will no longer function, making these devices useless. The Palm Treo however will continue to work as usual.
The palm just released a new model too the Treo 700. It's pretty much the same form factor, but with windows mobile 5 as the operating system. Thanks but no thanks, I'll wait until the next Palm version is released.
read more | digg story
The palm just released a new model too the Treo 700. It's pretty much the same form factor, but with windows mobile 5 as the operating system. Thanks but no thanks, I'll wait until the next Palm version is released.
read more | digg story
Saturday, January 14, 2006
Lobster night 1/09/06
Judging from how many times you see me at Mo's Carribean, you'd start to think I live at this place. It's not true! I've only been there a few times, but every time, it's a lot of fun.
This time we got a good crew from work, eight of us all together. I have a lot of good pics, and Jimmy even has a really funny video, none of which I'm going to post here, I think if you want the pics, you're better off me sending them to you via email.
The Heather, our hostess took great care of us, as did Lindsey our waitress. We did many shots and raised many a glass that night. Some highlights -
(I'm making this family friendly, I don't want any divorces on my head).
*Luke ate 5 lobsters! Each one is 1 and 1/4 lbs.
*Somehow our total tab was still under $500 (not counting the bar tab Seth picked up).
*We made lots of friends, including neighboring tables.
*Danny invented a new sport called "tree rolling"
*Danny's sustained the first ever injury of anyone participating in "tree rolling"
*Eugene's face is immune to lots of slapping when he's drink
*The 19th precinct takes disorderly group calls seriously, take my word on that.
*When you eat lots of lobster, you have stinky fingers all night.
*We are definately doing this again.
This time we got a good crew from work, eight of us all together. I have a lot of good pics, and Jimmy even has a really funny video, none of which I'm going to post here, I think if you want the pics, you're better off me sending them to you via email.
The Heather, our hostess took great care of us, as did Lindsey our waitress. We did many shots and raised many a glass that night. Some highlights -
(I'm making this family friendly, I don't want any divorces on my head).
*Luke ate 5 lobsters! Each one is 1 and 1/4 lbs.
*Somehow our total tab was still under $500 (not counting the bar tab Seth picked up).
*We made lots of friends, including neighboring tables.
*Danny invented a new sport called "tree rolling"
*Danny's sustained the first ever injury of anyone participating in "tree rolling"
*Eugene's face is immune to lots of slapping when he's drink
*The 19th precinct takes disorderly group calls seriously, take my word on that.
*When you eat lots of lobster, you have stinky fingers all night.
*We are definately doing this again.
Friday, January 13, 2006
Amazon Rocks
Amazon.com really does rock. I love them, and I've never had a bad experiance with em. I ordered a new adapter for my iBook on Sunday, and they tried to deliver it yesterday (3 business days!). I didn't actually get it until today, cause I wasn't here to sign for it, but I'm not complaining since I chose the 5-10 day (free) delivery. So I paid nothing for delivery and no tax and it arrived a few days later, not too shabby. I ordered a flashlight holder from SUREFIRE flashlights on Saturday, and although, they've sent me a confirmation email about my order, I still haven't received it yet. Boooo!
My super/maintence guy really, really sucks. After writing the mean letter, he finally showed to look at the over...just like the last 3 guys did. Again, he's "going to need approval from management" and will call me tomorrow. That was on Monday. It's now Friday. Mean letter did absolutely nothing. Oh wait, I did get a key to the trash area. Yippee, I'm so happy.
My super/maintence guy really, really sucks. After writing the mean letter, he finally showed to look at the over...just like the last 3 guys did. Again, he's "going to need approval from management" and will call me tomorrow. That was on Monday. It's now Friday. Mean letter did absolutely nothing. Oh wait, I did get a key to the trash area. Yippee, I'm so happy.
Monday, January 09, 2006
Having one of them weeks.
So far, this week has started off really crappy. I've been working overtime for nearly every weekend I've had off for the past 6 weeks, with the lucky exception of Christmas weekend off. Because of the transit strike, that actually put me at the OT cap. Although, the money is great, and it comes at a perfect time, I know I'm feeling pretty fried, and I desperately need some downtime. Luckily a boss stepped in for me and I managed to get out of the overtime detail for this past week. It works out perfectly as this is my last Saturday off for quite some time, and Lek and I were able to use that time productively for our wedding planning. This is turning out to be such a headache, I can't believe how much planning goes into this. Invites for the wedding, here and abroad, the hotel, the band, the placecards, wedding favors, airline tickets, passports, ceremonies, traditions, DOWERY!!! Holyshit, I gotta take a breath here!
Well at least that night, we had a little "family night" at the apt and it was a real blast. The game "Scene It" was a big bust, nobody really enjoyed it. Maybe my buddy Scotty from Westchester would have liked it, he's a huge movie, and TV buff. We moved on to Pictionary and that was great! The more you drink, the funnier the drawings look, woooo-hooo!
Now, my Apple iBooks power cable is starting to fray, which really sucks, cause I've been using my computer alot lately. I had to order another one from Amazon, and it's gonna take about a week to get here (of course I took the free, long wait, shipping. It's free.) I wrote a mean letter to my landlord about not having an oven for 3 months. Now I'm no Martha Stewart, but I'm tired of making my pizza bagels in the toaster. I can only do 1 bagel at a time there. I also don't have a key to the trash area, forcing me to leave my trash piled up outside the locked door. I have to really rip and shred all my documents real good so the hobos don't go shifting around in there. I guess my letter finally worked (I sent it wrapped in the the rent check), cause the super called me today and he's coming over at 5pm to finally fix it. I don't understand how calling for 3 months doesn't work, but one mean letter always seem to do the trick. Maybe it's cause it's in writting and is now on record? I don't know, I'm looking forward to making a big batch of pizza bagels. PS. Right now, since my laptop has no juice, I'm at the library typing this up and this really goofy guy next to me, is giggling and snorting as he's reading his email. I can't get a good look at what he's reading, but it's getting really annoying.
Well at least that night, we had a little "family night" at the apt and it was a real blast. The game "Scene It" was a big bust, nobody really enjoyed it. Maybe my buddy Scotty from Westchester would have liked it, he's a huge movie, and TV buff. We moved on to Pictionary and that was great! The more you drink, the funnier the drawings look, woooo-hooo!
Now, my Apple iBooks power cable is starting to fray, which really sucks, cause I've been using my computer alot lately. I had to order another one from Amazon, and it's gonna take about a week to get here (of course I took the free, long wait, shipping. It's free.) I wrote a mean letter to my landlord about not having an oven for 3 months. Now I'm no Martha Stewart, but I'm tired of making my pizza bagels in the toaster. I can only do 1 bagel at a time there. I also don't have a key to the trash area, forcing me to leave my trash piled up outside the locked door. I have to really rip and shred all my documents real good so the hobos don't go shifting around in there. I guess my letter finally worked (I sent it wrapped in the the rent check), cause the super called me today and he's coming over at 5pm to finally fix it. I don't understand how calling for 3 months doesn't work, but one mean letter always seem to do the trick. Maybe it's cause it's in writting and is now on record? I don't know, I'm looking forward to making a big batch of pizza bagels. PS. Right now, since my laptop has no juice, I'm at the library typing this up and this really goofy guy next to me, is giggling and snorting as he's reading his email. I can't get a good look at what he's reading, but it's getting really annoying.
Friday, January 06, 2006
NYC Monopolies
One thing I've hated about moving to the city is the choice of 2 things, #1 the cable company and #2 the phone company.
Time Warner is pretty much the only option I have as far as Cable TV goes. I see now why some people venture into satellite tv, if only to not give Time Warner any more money. In Westchester, I had Cablevision and they were great. I could buy "basic" cable and watch tv anywhere in my house where I had a tv. Here, you need a digital decoder box, so basically I can only watch tv in my living room. In my bedroom I can either spend another $5 a month for another box, or I can watch the prime time channels (2, 4, 5, 7, 9, 11) TBS and the Food Network, that's it (why I also get TBS and Food Channel? I have no idea). So everynight, the Iron Chef's serenade me to sleep. The internet sucks, as they keep changing the IP address forcing me to constantly reset my router. This is because they want me to buy their router and wi-fi service, rather then setup my own. I have my own digital video recorder on my laptop (basically a Tivo), only it doesn't work here, as I have to manual change the channel on the decoder box. Again, because TWC would rather you subscribe to their DVR service. Fuck you Time Warner.
Verizon is a nickle and diming, blood sucking, corporate vampire. They will do anything to woo over a new customer, but once you're on their service that's it, they are sucking you for what your worth. "but they have great customer service" is what most people will say. What that means is that they are really polite and smile alot as they fuck you in the ass. Hand over the vaseline please. Some examples you may not even realize - If you have a phone or a device that supports bluetooth (wireless technology in newer devices), you're supposed to be able to take pictures on your phone then use the bluetooth to transfer them to your computer. Verizon has 'crippled' the bluetooth on all their phones, making you use their service to transfer pics (charging 25cents a pic). Music is the same way, think about it, itunes charges you $1 per song. Now they have these new phones that support music, but Verizon charges you $2.50 a song! Also, I pay for the internet on my cellphone, so I should be able to use my cellphone as a modem and access the internet with my laptop hooked up to my cellphone, but again no can do with verizon. Maybe I'll switch to T-mobile (once my 2 year contract finally expires), after all Katherine Zeta-Jones is much easier on the eyes then that "can you hear me now" dude.
Time Warner is pretty much the only option I have as far as Cable TV goes. I see now why some people venture into satellite tv, if only to not give Time Warner any more money. In Westchester, I had Cablevision and they were great. I could buy "basic" cable and watch tv anywhere in my house where I had a tv. Here, you need a digital decoder box, so basically I can only watch tv in my living room. In my bedroom I can either spend another $5 a month for another box, or I can watch the prime time channels (2, 4, 5, 7, 9, 11) TBS and the Food Network, that's it (why I also get TBS and Food Channel? I have no idea). So everynight, the Iron Chef's serenade me to sleep. The internet sucks, as they keep changing the IP address forcing me to constantly reset my router. This is because they want me to buy their router and wi-fi service, rather then setup my own. I have my own digital video recorder on my laptop (basically a Tivo), only it doesn't work here, as I have to manual change the channel on the decoder box. Again, because TWC would rather you subscribe to their DVR service. Fuck you Time Warner.
Verizon is a nickle and diming, blood sucking, corporate vampire. They will do anything to woo over a new customer, but once you're on their service that's it, they are sucking you for what your worth. "but they have great customer service" is what most people will say. What that means is that they are really polite and smile alot as they fuck you in the ass. Hand over the vaseline please. Some examples you may not even realize - If you have a phone or a device that supports bluetooth (wireless technology in newer devices), you're supposed to be able to take pictures on your phone then use the bluetooth to transfer them to your computer. Verizon has 'crippled' the bluetooth on all their phones, making you use their service to transfer pics (charging 25cents a pic). Music is the same way, think about it, itunes charges you $1 per song. Now they have these new phones that support music, but Verizon charges you $2.50 a song! Also, I pay for the internet on my cellphone, so I should be able to use my cellphone as a modem and access the internet with my laptop hooked up to my cellphone, but again no can do with verizon. Maybe I'll switch to T-mobile (once my 2 year contract finally expires), after all Katherine Zeta-Jones is much easier on the eyes then that "can you hear me now" dude.
Sunday, January 01, 2006
Christmas Eve Dinner
It was great to have everyone together again for the holidays. With all of our schedules so hectic, it seems harder and harder for all of us to get together. This year, I had both Christmas Eve and Christmas off. Here we are on Christmas Eve at my second family's house. We're at the Kiddie's table. Chris and Andy came in from Utah and Lorraine made it down from Boston, and in fact this picture is courtesy of Lorraine! Food was delicious and company was great, this is what the holidays are all about!
Happy New Years!
I forgot how much fun it is to get drunk in your own house! You can just pass out anywhere you want when you feel like it, and it's a lot cheaper! I hope everyone had a fun and safe New Years celebration! Any good New Years resolutions out there? Mine is, I promise to not be as mean to those scumbag, shithead, one-way mo-fo's I deal with at work!
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